Schema Reference

conversation

Conversation

A single conversation by your platform-native conversation id; null if not found.

• conversationIdString!— Your platform-native conversation id.

conversations

ConversationConnection!

Paginated list of conversations for the authenticated organization, oldest first.

• afterString— Opaque cursor from a previous page's `pageInfo.endCursor`.
• firstInt— Page size (server-capped).

The category a thread was classified into, from your category catalog.

identifier

String!

Stable machine identifier of the category.

name

String!

Human-readable name of the category.

subcategory

String

Subcategory grouping, when defined.

A conversation — the threads sharing one platform-native conversation id.

conversationId

String!

Your platform-native conversation id, exactly as sent to Notrus.

threads

[Thread!]!

The threads that belong to this conversation, oldest first.

A Relay-style page of conversations.

edges

[ConversationTypeEdge!]!

pageInfo

PageInfo!

cursor

String!

Opaque cursor identifying this edge for pagination.

node

Conversation!

The item at this edge.

A date-time string at UTC, such as 2019-12-03T09:54:33Z, compliant with the date-time format.

Relay-style pagination metadata for a connection page.

endCursor

String

Opaque cursor to pass as `after` for the next page; null on an empty page.

hasNextPage

Boolean!

True if more items exist after this page.

A classification tag value linked to a thread, with when it was applied.

label

String

Human-readable label for the value, when defined.

linkedAt

DateTime!

When this value was linked to the thread (ISO-8601, UTC).

value

String!

The tag value (machine form).

A thread within a conversation, projected to its classification state.

chatState

[TagLink!]!

Chat-state values applied to the thread, oldest first.

classifiedCategory

ClassifiedCategory

The category the thread was classified into; null when not categorized.

classifierState

[TagLink!]!

Classifier-state values applied to the thread, oldest first.

summary

String

Notrus's justificative summary of the thread, when produced.

threadId

ID!

Internal Notrus thread identifier (opaque, stable).